MontyRegular home cleaning
Ask about the property, the rooms to cover and the customer’s preferred frequency. Review the enquiry before agreeing a regular slot.
Monty for Cleaners
AI receptionist for cleaning businesses.
Give every enquiry a fresh start.
When you’re cleaning a home or working through an office contract, answering the phone can break your rhythm. Monty collects the practical details behind each request, so you can plan the next conversation around the work involved.
Answers your routed callsUses your business informationKeeps the next step with you
The calls that make up your day
A useful start to every conversation.
End-of-tenancy and deep cleans
Gather the moving date, approximate property size and any specific tasks requested, so you can work out the scope and discuss a quote.
Commercial enquiries
Record the premises type, location and preferred working hours for offices, shops and other spaces that need a cleaning service.
Less piecing things together
Start your callback
with the details.
Set up Monty to ask the questions that matter to your business. A useful first conversation can cover:
- Cleaning type and one-off or recurring work
- Property size, location and rooms involved
- Requested date, frequency and access arrangements
- Customer or site contact details
A clear next step.
Review the call summary, decide what needs attention and follow up with the customer. The enquiry stays together, ready when you are.
Monty takes the first conversation. You bring the experience that moves the work forward.
A receptionist that knows your business
Your services.
Your way of answering.
Add your cleaning services, coverage area and the questions you use to estimate a job. Explain what is included in each service and which extras need a separate discussion. Monty can collect the request while you confirm staffing, access and the final price.
- Add your business information and greeting.
- Choose the questions and call handling you need.
- Test your receptionist, then connect your calls.
A few things you might be wondering
Questions from
cleaning businesses.
Can Monty distinguish a regular clean from a deep clean?
Configure your service descriptions and intake questions so Monty can ask what the caller needs. The summary can include the requested service and frequency for you to review.
Can it quote cleaning prices over the phone?
Monty can share approved prices or pricing guidance that you provide. Where the price depends on condition, size or extra tasks, have it collect the details for your team to quote.
Can it take changes to a regular cleaning visit?
It can capture the customer’s name, existing visit details and requested change. Your team should check the schedule and confirm any new arrangement.
Can I keep my existing business phone number?
You can route calls from your existing business number to Monty using call forwarding. Availability and forwarding charges depend on your phone provider. Follow the setup guidance in the app and test the route before relying on it for customer calls.
Where do I see the calls Monty has handled?
Open Monty to review call activity, summaries and customer details, then decide what needs a reply or follow-up. You can use Monty in your browser; the iPhone app is coming soon.
A little help with the everyday
Your next enquiry starts with hello.
Set up Monty with your business details, choose how to handle your calls and try your receptionist.