MontyHelp in the app
Open Business → Help & support. You can ask a question or choose to contact the team without using AI.
If you cannot sign in, email us using the address above. Tell us what you were trying to do, what happened and your app version. Please do not send your password, verification codes or payment-card details.
Calls and forwarding
Open Phone setup to review your Monty number and the number you forward from. Forwarding is managed by your mobile network. If you need to stop forwarding immediately, use your phone's forwarding settings or contact your network.
Monty is not an emergency service. Use your normal telephone service for urgent or emergency calls.
Subscriptions and purchases
For purchases made through Apple, use your iPhone's Settings → your name → Subscriptions to manage or cancel your plan. Deleting your Monty account does not cancel an Apple subscription.
Your account and information
Account security in the app includes data export and account deletion. If you cannot access your account, email us for help. We may need to verify that the account belongs to you.