MontyExtensions and renovations
Collect what the customer wants to change, the type of property and whether they are at the idea, drawing or quotation stage.
Monty for Builders
AI receptionist for builders.
Keep the site moving. Keep new enquiries coming.
A new project often starts with a phone call while you’re already on someone else’s. Monty captures the outline of the work, the location and the customer’s timescale, ready for you to review after the day’s jobs.
Answers your routed callsUses your business informationKeeps the next step with you
The calls that make up your day
A useful start to every conversation.
Smaller building jobs
Take enquiries about repairs, alterations and finishing work, with location and access details to help you decide whether the job fits.
Messages from current projects
Keep messages from clients and suppliers together with the site or project reference, so you know which job a callback concerns.
Less piecing things together
Start your callback
with the details.
Set up Monty to ask the questions that matter to your business. A useful first conversation can cover:
- Type and approximate scope of the building work
- Project address and property type
- Plans available and target timescale
- Customer details and preferred callback time
A clear next step.
Review the call summary, decide what needs attention and follow up with the customer. The enquiry stays together, ready when you are.
Monty takes the first conversation. You bring the experience that moves the work forward.
A receptionist that knows your business
Your services.
Your way of answering.
Give Monty your working area, project types and the information you need before arranging a site visit. Add your approach to quoting and any business hours you want shared. Estimates, technical advice and commitments about starting work remain decisions for your building team.
- Add your business information and greeting.
- Choose the questions and call handling you need.
- Test your receptionist, then connect your calls.
A few things you might be wondering
Questions from
builders.
Can Monty ask whether a customer has drawings?
Yes. Include the project-stage questions you want in your receptionist’s instructions, such as whether drawings are available and when the customer hopes to start. You can request the documents when you follow up.
Can it arrange an initial building enquiry?
Monty can take the project details and preferred times for a conversation or visit. You review the request before committing to a site appointment or quoting for the work.
Can it handle supplier and existing-client calls?
Configure Monty to ask for the caller’s name, the relevant site or project and the message. This gives you context for calls about work already underway as well as new opportunities.
Can I keep my existing business phone number?
You can route calls from your existing business number to Monty using call forwarding. Availability and forwarding charges depend on your phone provider. Follow the setup guidance in the app and test the route before relying on it for customer calls.
Where do I see the calls Monty has handled?
Open Monty to review call activity, summaries and customer details, then decide what needs a reply or follow-up. You can use Monty in your browser; the iPhone app is coming soon.
A little help with the everyday
Your next enquiry starts with hello.
Set up Monty with your business details, choose how to handle your calls and try your receptionist.