MontyNew appointment enquiries
Ask which service the client is interested in, whether they have a preferred team member and which days work for them.
Monty for Hair & beauty
AI receptionist for hair and beauty salons.
Be there for the client in your chair.
A ringing phone can interrupt a consultation, a colour treatment or a quiet appointment. Monty answers your salon’s calls and keeps new enquiries together, ready for you to review when you have a moment.
Monty can take the call.
Answers your routed callsUses your business informationKeeps the next step with you
The calls that make up your day
A useful start to every conversation.
Treatment and salon questions
Share the opening hours, location, service descriptions and preparation information you have approved, without interrupting a treatment.
Changes to existing visits
Collect cancellation and rescheduling messages with the client’s name and original appointment details, so you can review the change.
Less piecing things together
Start your callback
with the details.
Set up Monty to ask the questions that matter to your business. A useful first conversation can cover:
- Service or treatment requested
- New or returning client and preferred stylist
- Preferred dates and times
- Name, callback number and any questions
A receptionist that knows your business
Your services.
Your way of answering.
Give Monty your service menu, opening hours, booking approach and approved preparation guidance. Add how you handle consultations, patch-test enquiries and cancellations. If you use Monty’s appointment diary, configure your services and hours; requests still follow your confirmation process.
- Add your business information and greeting.
- Choose the questions and call handling you need.
- Test your receptionist, then connect your calls.
A few things you might be wondering
Questions from
hair and beauty salons.
Can Monty take salon appointment requests?
Yes. Monty can collect the requested service, preferred time and client details. With Monty’s appointment diary configured, it can help with requests using your services and hours. Your business controls confirmation.
Does Monty connect to my existing salon booking system?
Do not assume a connection to your salon software. You can use Monty to capture phone enquiries for your team to review alongside your current system, or use the appointment features available in Monty.
Can it answer questions about treatments?
Add approved service descriptions, prices and preparation information to your business knowledge. Individual suitability, reactions and specialist advice should be handled by your trained team.
Can I keep my existing business phone number?
You can route calls from your existing business number to Monty using call forwarding. Availability and forwarding charges depend on your phone provider. Follow the setup guidance in the app and test the route before relying on it for customer calls.
Where do I see the calls Monty has handled?
Open Monty to review call activity, summaries and customer details, then decide what needs a reply or follow-up. You can use Monty in your browser; the iPhone app is coming soon.
A little help with the everyday
Your next enquiry starts with hello.
Set up Monty with your business details, choose how to handle your calls and try your receptionist.